Gone are the simple days of break-fix IT support. As companies increase their dependence on information technology, they must also increase their spending on the scope and scale of IT support.
However, as many companies know firsthand, maintaining an in-house IT team large enough to meet these growing demands can quickly become unsustainable.
So the question remains: how can organizations keep up with the pace of technological innovation without breaking the bank?
If you’ve ever found yourself asking this question, then it’s time to consider outsourcing your business technology needs. In this article, we’ll explore the six key benefits of managed IT services.
What are Managed IT Services?
In order to fully appreciate the benefits of managed IT services, it’s important to understand what exactly they entail. Managed services comprise a variety of IT solutions offered by a third-party company known as a managed services provider (MSP).
MSPs are staffed by a team of experts who can address all of your information technology needs. Some common examples of managed solutions include:
- IT support and helpdesk
- 24/7/365 system and network monitoring
- Network and system management
- IT consulting and strategy
- Advanced cybersecurity services
- IT outsourcing
- Cloud computing services
- Backup and Disaster Recovery (BDR)
- Business Continuity (BC)
- Regulatory compliance services
- Virtual Chief Information Officer (vCIO)
Though the scope of service offerings may vary from one MSP to another, the majority provide a wide range of solutions to tackle everything from basic technical challenges to complex digital roadmaps.
This versatility is what makes MSPs a cost-effective alternative to a traditional in-house IT team. Below, we discuss these and other managed IT benefits in greater detail.
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6 Managed IT Services Advantages for Your Business
Companies often spend tens, or even hundreds of thousands of dollars each year to maintain an in-house IT team. These expenses will only continue to rise as businesses become more dependent on tech.
Let’s now look at the importance of managed IT services as a way to mitigate these costs, as well as some of the other advantages of partnering with an MSP.
1. Access to Leading Talent
Finding the right people for the job is difficult, and hiring them to stick around is expensive. By outsourcing your IT needs to a competent MSP, you can avoid these long, costly, and arduous tasks.
Working with an MSP means that you’ll not only have access to the highest caliber of IT talent, but you’ll also be able to leverage a variety of niche skill sets, without having to pay more for them.
2. Short and Long-Term Cost-Savings
There are two things to consider in terms of cost-savings. On the one hand, you’ll gain access to a skilled team of professionals without having to pay their individual salaries.
On the other hand, an MSP will assume the cost of acquiring, deploying, and maintaining the most cutting-edge infrastructure. This represents a massive reduction in capital expenditures, both in terms of the actual equipment and the housing for it.
3. Free Up Employees for More Meaningful Work
For small to medium-sized businesses (SMBs) that can’t afford a full-time IT staff, hiring an MSP to take the reins is invaluable. By offloading tech work, your staff can focus their efforts on more important goals.
For larger enterprises that employ a full-time team, MSPs are a great way to offload the more time-consuming and tedious IT work, whether that be helpdesk services or network monitoring. Doing so will free up your in-house staff to concentrate on meaningful core business activities that help improve your company.
4. Improved Scalability
As your business grows, so does your need for robust IT resources. Partnering with an MSP allows you to scale up instantly. Conversely, when times are lean, you can easily scale down your IT operations without worrying about cutting staff.
Additionally, if you need strategic advice about growth plans, you can consult your MSP to help devise a unique IT roadmap for your organization.
5. Minimize Expensive Downtime
Downtime is one of the most frustrating occurrences for both business owners and employees. And while your operations may come to a standstill, each minute in limbo will actually cost your company an average of $5,600.
One of the best ways to avoid downtime is through round-the-clock monitoring and managing of your networks. An MSP can provide you with 24/7 remote monitoring, allowing experts to resolve any potential issues before they affect your organization.
6. Faster Response Time
Technology moves faster each day. Many traditional in-house IT teams are no longer equipped to handle the exponential rate of innovation while simultaneously juggling more mundane and time-consuming tasks. The result is an overworked team that’s more often reactive than proactive.
Working alongside a competent MSP is a great way to outsource the growing demands of technology. This leads to faster response times across all fronts, whether it’s fixing a simple software bug or deploying a complex piece of hardware. What’s more, many MSPs offer 24/7, weekend, and holiday support to keep you covered when you need it most.
Bring Managed Services Advantages to Your Business Today
For over 26 years, powersolution.com has been offering IT solutions to businesses of all sizes across New Jersey.
From help desk support to advanced cybersecurity to IT strategy consulting, our comprehensive IT support services include everything your business needs to run smoothly and stay competitive.
Contact us today to learn more about the many benefits of managed IT services. We’ll help you streamline your operations, reduce your overhead, and facilitate your digital transformation, all for a fraction of the cost of managing a traditional in-house IT team.