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How COVID-19 pandemic will affect remote workforce after it passes

A consequence of the COVID-19 pandemic will be an accelerated ramp-up of partial and/or full remote workforces after the pandemic has passed There are advantages and disadvantages to utilizing a remote workforce in lieu of the in-office work experience.  Much of traditional management thinking has been that having employees in the office on a daily

Benefits and facilitation of a productive remote workforce

As previously indicated, it is not necessarily intuitive for many organization leaders to appreciate the benefits of a remote workforce.  An immediate perceived loss is the lack of ability to see workers at their desks putting in their scheduled hours.  Also, not having the opportunity for in-office face-to-face collaboration, creativity, and socializing can be an

Remote Workforce: Technology Considerations

Many home offices do not maintain the same technology standards, including IT security, that are provided at the employee’s office building.   The remote equipment and network should be evaluated and documented for functionality and security. A prevalent technology for securing remote connections is the use of virtual private networks (VPNs). VPNs create an encrypted tunnel

Remote Workforce: Immediate personnel management considerations

It is important to recognize that, in addition to management challenges, employees are adjusting to the new work-at-home environment.  Prioritizing on employee needs is imperative to enabling them to support clients and other business operations.  Ideally, a business continuity plan should be in place in advance of a major business disruption that outlines processes and

Remote Workforce: Business continuity is paramount

Maintaining normal or near-normal business operations and minimizing downtime during periods of disruption fall under the umbrella of business continuity.   A failure in business continuity and resulting downtime can potentially result in lost revenue and significant reputation damages. Although most organizations are currently focused on the current disease outbreak, other common possible business disruptions include

Zoom Meetings – Video Communications Cyber Vulnerabilities and Remediation

On Tuesday, 4/28/20, the New Jersey Cybersecurity and Communications Integration Cell (NJCCIC) published an advisory that cited certain cyber vulnerabilities associated with the Zoom platform.  This follows a more detailed publication of those vulnerabilities by the U.S. Department of Homeland Security released on 4/27/20, which was referenced by the NJCCIC. The DHS publication recommends that

Remote Workforce: Anticipate a migration to an increased remote workforce as the new normal

Although the deployment of remote workforces has been gradually growing over a period of several years, the current pandemic has mandated exponential growth of remote workers in a very short period of time. This creates new challenges from a technical, security, and personnel management perspective. Although the opportunity for worker in-office interaction and socializing are

Cybersecurity Alert: COVID-19 Themed Phishing Emails

Through powersolution’s membership of the Cyber Health Working Group (CHWG)*, a new phishing campaign has been detected and reported on. This phishing campaign is designed around COVID-19 themed emails that contain a link to a phishing page that attempts to collect credentials for multiple banks. The attackers then use the information collected to extort funds

Protecting Yourself from COVID-19 Fraud

Breaking from powersolution’s typicaly IT/Security related news blasts, we felt obligated to send out a more general PSA type communication related to the COVID-19 pandemic. As part of powersolution’s membership of Infragard, the FBI released a Liaison Information Report (LIR) documenting how criminals are exploiting the COVID-19 pandemic by selling counterfeit goods. Please review the

Remain vigilant for scams related to Coronavirus

Once again the Cybersecurity and Infrastructure Security Agency (CISA) warns individuals to remain vigilant for online scams – this time related to Coronavirus Disease 2019 (COVID-19). Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution

Business Continuity: Importance of Effective Employee Communication During Disaster

Communication during and following an emergency presents a variety of challenges. So, crafting an employee safety and communication plan that works is absolutely essential. The specifics will vary widely from company to company, but your emergency safety and communication plan must address the following: Address the methods that will ensure employees are safe during a

Aimee Ellerbrook, Administrative Assistant

Aimee joined powersolution in 2014, as Administrative Assistant to the Vice President of Operations. Previously, she worked as an administrator at the Louis Bay 2nd Public Library in Hawthorne, NJ. Aimee assumed gradually increasing administrative, operations, and customer service responsibilities over her eight years at the Library. In her administrative role at powersolution, Aimee’s attention

David Dodds, Systems Administrator

David joined powersolution in June of 2018, serving as a systems administrator. His responsibilities include help desk support and proactive IT monitoring and maintenance. Additionally, he performs IT project configuration, setup, testing, and deployment tasks. Previously, Dave worked as an office manager and network administrator for Management Consultants for Professionals. His responsibilities included network design

Thomas Bickford, Systems Administrator

Thomas joined powersolution in 2018 as a systems administrator. His responsibilities include help desk support and systems administrator duties including end user support, server support, and software support. Previously, he was a co-founder of Smarten Up Technologies. Earlier, he was an IT Consultant for Roberts Technology Group. Thomas received his Network Administration certificate from The

Jane Loake, Systems Administrator

Jane joined powersolution in September of 2016, serving as a systems administrator. Her responsibilities include help desk support and proactive IT monitoring and maintenance. She also performs IT project configuration, setup, testing, and deployment tasks. Previously, Jane worked as a Network Administrator for Princeton Theological Seminary. Her responsibilities included help desk support as well as

Paul Zuk, Systems Administrator

In 2015, Paul joined powersolution.com as a systems administrator. His responsibilities include help desk support and proactive IT monitoring and maintenance. Additionally, he performs IT project configuration, setup, testing, and deployment tasks. Previously, he served for several years as a network administrator with the City of Bayonne, where his responsibilities included server, SQL (Structured Query

Lena Helmbrecht, Systems Administrator

Lena joined the powersolution.com team as a system administrator in February 2016. Her responsibilities include a wide range of IT support tasks across various hardware systems, software, and networks. Technical areas of expertise include desktop, server, Active Directory, local area network (LAN), wide area network (WAN), diagnostics, performance management, design, and installation. In addition to

Alvin Lopez, Systems Administrator

Alvin joined the powersolution.com team, as a systems administrator, in 2015. His responsibilities include a broad range of help desk and systems administration support activities – including proactive systems and network monitoring and management, as well as remediation of end-user IT issues. He also performs IT project configuration, setup, testing, and deployment tasks. Previously, Alvin

Domenico Crincoli, Systems Administrator

Domenico (Domenic) joined powersolution in 2011, serving as a systems administrator. His activities are primarily focused on end user hardware troubleshooting and remediation. In addition, Domenic works with the help desk team performing ongoing preventative systems and network analysis and tuning, designed to ensure performance optimization while avoiding potential operating issues in the future. He

Shant Minassian, Senior Systems Administrator

Shant joined powersolution in 2013 as a systems administrator. His responsibilities include help desk support and various systems administrator duties including active directory work, folder permissions, and new user account and group creations. In addition, Shant supports new server and rack builds for clients and new equipment deployments including PCs, laptop’s, and printers. Previously, he

Cyrus Ramirez, Senior Network Security Administrator

In Oct 2019, Cyrus joined powersolution.com as a Senior Network Administrator. His responsibilities include firewall/network design and implementation, and proactive IT monitoring and maintenance. Additionally, he performs IT project configuration, setup, testing, and deployment tasks. Previously, he served for 20+ years as Network Engineer where his duties were to implement, troubleshoot and design mostly Cisco

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