Our Managed Services Plan – what is included

What do psDemandIT Managed Services and IT Support plan include:

 

Server Maintenance

  • Automated Daily Health Checks
  • Database Size Monitoring
  • Exchange DB Monitoring
  • Event Log Monitoring
  • Service Monitoring
  • Security Patch Management
  • Service Pack Management

Desktop Maintenance

  • Scheduled Anti-Virus Updates
  • Scheduled Spyware Prevention and Deletion
  • Temp File Deletion
  • Patch Assessments & Updates
  • Comprehensive Hardware and Software Tracking on each Desktop/Laptop

Security Monitoring

  • Alerts powersolution.com on attempted network access by unauthorized users
  • Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
  • Extensive security reporting gives you a bird’s eye view of your entire network’s security
  • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Graphical Performance Reporting

  • Scheduled executive reporting, automatically generated and sent directly to your e-mail address
  • Easy-to-understand graphical reports with “un/acceptable threshold” lines
  • Makes capacity management and upgrade planning simple

Remote Management and Communication

  • powersolution.com can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
  • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared NJ Managed IT specialists who can resolve the issue faster than ever before
  • Network services monitoring and alerting 
  • Very low bandwidth requirements – does not slow down your network response time

Detailed Site Level Inventory

  • Up-to-date hardware, software and patch information – automatically collected, 100% accurate – can be used for IT assets insurance claims in case of flood, fire or theft

Grow Your Business, Cut Costs

  • Visits from powersolution.com New Jersey IT staff shift from fixing problems to cooperatively managing your computer network’s growth
  • Maximize the life of existing technology and hardware and minimize unnecessary expenses by reallocating resources to where they are needed most

Quick Response

  • powersolution.com can monitor what issues are affecting your network and will respond before they become critical – such as a server running low on memory
  • Automatic alert dispatch to powersolution.com guarantees a quick response to problems in your business IT environment

Monthly IT support plan at a fraction of a cost of a full-time employee.

Call our office today at 201-493-1414 to talk to a Business IT Solutions specialist.

 

Reputable highly rated Small Business IT services and tech support company in New Jersey - powersolution industry awards

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