Case Study: IT Transformation

How SCURA Replaced Break-Fix IT With Secure, Cloud-Based Managed Services

Scura, Wigfield, Heyer, Cammarota & Gonzales, LLP (SCURA) is a 17-attorney law firm based in New Jersey.

SCURA’s practice spans personal injury, estate litigation, bankruptcy, employment discrimination, civil litigation, estate planning & administration, elder law & Medicaid planning, real estate, and worker’s compensation.

SCURA turned to powersolution for a proactive Managed IT security and support service.

Powersolution Client Since 2017

Scura, Wigfield, Heyer, Cammarota & Gonzales, LLP (SCURA) reached a breaking point with inadequate IT support from their previous provider.

The Challenge

Our Approach

Following a confidential review of SCURA’s technology needs, policies, and procedures, powersolution developed a plan to implement industry best practices.

What We Implemented

Achieved Stability

The environment was stabilized and secured in the Cloud, eliminating a need for SCURA to invest in new server hardware and operating software

Connectivity, Storage, and Communications Upgraded:

The entire IT environment was migrated to Azure Virtual Desktop, working in combination with Microsoft 365. This facilitated improved and secure connection, storage capacity, and communication options for computer users when working in-office or remotely

Outdated Technology Handled

End-of-Life servers were decommissioned, shifting all workloads to the Cloud

Software Transition Accommodation

The firm's change to a new legal software platform, remote workers were securely connected to the office environment through a Remote Desktop Server solution, including data storage

Superior Cybersecurity Protections

Powersolution implemented a next-generation suite of extra cybersecurity protections. These include monitoring for cyber-intruders and securing communication ports – helping the organization to avoid future ransomware and other cyber attacks

IMMEDIATE BENEFITS OF IT TRANSFORMATION FOR SCURA

SCURA benefits from robust IT security and a help desk team known for its 15- minute average ticket resolution. They receive superior service, strategic IT guidance, reduced downtime, and lower cybersecurity risk — all contributing to a stronger ROI on their IT investment.

In the client's words

“Powersolution impressed me when we first engaged them in 2017 by managing a smooth and seamless transition from our previous IT provider. Since then, our attorneys have often expressed how professional, knowledgeable, and responsive the entire powersolution team has been in supporting SCURA. Personally, I've worked with many IT companies and believe powersolution to be by far the best! Now that we are into our sixth year (2023) working with powersolution, they continue to help me along with the attorneys and other staff members to be more productive day-in and day-out I highly recommended them!”

“In 2017, the powersolution team helped us to analyze our IT operations, including infrastructure, security, support, and processes. With the benefit of this analysis along with ongoing virtual CIO (vCIO) services from powersolution, we implemented an IT infrastructure that evolves as our business changes over time. We are focused on increasing productivity by always aligning our IT with the changing requirements of the business, along with an ongoing need to maintain a high level of IT security. In 2023, powersolution continues to be our valued partner - providing an exceptional level of high-quality IT security and support.”