Case Study: IT Transformation
How SCURA Replaced Break-Fix IT With Secure, Cloud-Based Managed Services

- INDUSTRY: Legal Services
- TEAM SIZE: 65 supported users
- LOCATIONS: 5 offices
- BASED: Wayne, NJ
- Download the SCURA Case Study.pdf
Scura, Wigfield, Heyer, Stevens & Cammarota, LLP (SCURA) is a 14-attorney law firm based in New Jersey.
SCURA turned to powersolution for a proactive Managed IT security and support service
The Challenge
- Lack of proper IT management guidance
- Lack of IT alignment with the everchanging needs of the business
- Long response times for help-desk requests
- Work interruptions and costly downtime
- Ongoing struggle with reactive break-fix rather than proactive IT support
- Extremely outdated technologies, such as tape backup
- Productivity decline due to ongoing IT issues


Our Approach
Following a confidential review of SCURA’s technology needs, policies, and procedures, powersolution developed a plan to implement industry best practices.
What We Implemented
Achieved Stability
The environment was stabilized and secured in the Cloud, eliminating a need for SCURA to invest in new server hardware and operating software
Connectivity, Storage, and Communications Upgraded:
The entire IT environment was migrated to Azure Virtual Desktop, working in combination with Microsoft 365. This facilitated improved and secure connection, storage capacity, and communication options for computer users when working in-office or remotely.
Outdated Technology Handled
End-of-Life servers were decommissioned, shifting all workloads to the Cloud
Software Transition Accommodation
The firm's change to a new legal software platform, remote workers were securely connected to the office environment through a Remote Desktop Server solution, including data storage
Superior Security
The new environment included securing the network with powersolution's Secure Global Network (SGN), creating an “Always Connected, Always Protected” environment, for both inoffice and remote workers
Threat Protection and Prevention
In addition to SGN, powersolution implemented a next-generation suite of extra cybersecurity protections to monitor for cyber-intruders and to secure open communication ports, helping the organization avoid any future ransomware or cyberthreat incidents.
IMMEDIATE BENEFITS OF IT TRANSFORMATION FOR SCURA
SCURA benefits from robust IT security and a help desk team known for its 15- minute average ticket resolution. They receive superior service, strategic IT guidance, reduced downtime, and lower cybersecurity risk — all contributing to a stronger ROI on their IT investment.

