The information technology field is improving with time and over the past couple decades it has been growing larger thanks to the contribution of worldwide important experts.
Today, a good IT service management is important not only for the largest companies, but also for local small businesses that need to grow.
The goal is always the same as ever: offering customers a full range of services, including applications, easier access to online resources and personal accounts. The IT service market can be divided into several fields on the basis of the specific skills that are used to deliver the service:
- Business process services
- Application services
- Infrastructure services