Managed Services is the practice of outsourcing day-to-day IT management and Computer Network Tech Support as a cost-effective method for improving business operations. You can have a team of highly skilled network engineers and computer technicians service your business computers at a fraction of a cost of a full-time employee.
What you get with Managed Services:
Our psDemandIT Managed Services and IT Support plan was specifically designed to provide your business the flexibility in having an IT staff in a pay-as-you-go service, without sacrificing critical computer support. Give us a call at (855) 551-7760 if what your business needs is:
- More than just a reactive hourly IT Support
- Access to professional IT experts to replace or supplement their internal IT department
- Predictable Budget
- State of the art Monitoring & Management tools
- Network Support, Monitoring & Administration
- Live Help Desk IT Support
- Onsite Tech Support and more…
Our managed services give your business an option to have all of your IT needs to be addressed without having full-time computer technicians on staff.
Our psDemandIT Managed Services and IT Support plan was specifically designed to provide your business the flexibility in having an IT staff in a pay-as-you-go service, without sacrificing critical computer support.
Our psDemandIT plan includes:
Server Maintenance
- Automated Daily Health Checks
- Database Size Monitoring
- Exchange DB Monitoring
- Event Log Monitoring
- Service Monitoring
- Security Patch Management
- Service Pack Management
Desktop Maintenance
- Scheduled Anti-Virus Updates
- Scheduled Spyware Prevention and Deletion
- Temp File Deletion
- Patch Assessments & Updates
- Comprehensive Hardware and Software Tracking on each Desktop/Laptop
Security Monitoring
- Alerts powersolution.com on attempted network access by unauthorized users
- Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
- Extensive security reporting gives you a bird’s eye view of your entire network’s security
- Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
Graphical Performance Reporting
- Scheduled executive reporting, automatically generated and sent directly to your e-mail address
- Easy-to-understand graphical reports with “un/acceptable threshold” lines
- Makes capacity management and upgrade planning simple
Remote Management and Communication
- powersolution.com can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
- If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared NJ Managed IT specialists who can resolve the issue faster than ever before
- Network services monitoring and alerting
- Very low bandwidth requirements – does not slow down your network response time
Detailed Site Level Inventory
- Up-to-date hardware, software, and patch information – automatically collected, 100% accurate – can be used for IT assets insurance claims in case of flood, fire, or theft
Grow Your Business, Cut Costs
- Visits from powersolution.com New Jersey IT staff shift from fixing problems to cooperatively managing your computer network’s growth
- Maximize the life of existing technology and hardware and minimize unnecessary expenses by reallocating resources to where they are needed most
- Get the best ROI with ensured business continuity and disaster recovery plan
Quick Response
- powersolution.com can monitor what issues are affecting your network and will respond before they become critical – such as a server running low on memory
- Automatic alert dispatch to powersolution.com guarantees a quick response to problems in your business IT environment
Servicing New Jersey businesses since 1996.
Professional, Reliable IT Services and Business Tech Support
Call our office today at (855) 551-7760 to talk to a Business IT Solutions specialist.