It is easy to fall into the idea that Hosted Cloud Services, also known as “SaaS” applications, are a “Set it and forget it” model. Even when you believe security is the responsibility of the companies offering hosted solutions, you still need to backup and protect the data you trust to Hosted Cloud Services

When turning to SaaA, ensure backup and protection solutions to mitigate risks associated with the off-the-shelf hosted software services. This applies to major SaaS services such as Microsoft 365 and Google Workspace.

What is SaaS? Definition of SaaS (software-as-a-service) by Wikipedia: it is software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as “on-demand software” and Web-based/Web-hosted software.

Are you worried about business disruption and loss of data?

If you do, you are not alone. According to the industry forecast published in 2022 by research firm Gartner, Inc., by the end of 2022, 70% of organizations will have suffered a business disruption due to unrecoverable data loss in a SaaS application.

Spending on public cloud services is forecast to grow 20.4% in 2022 to total $494.7 billion worldwide. In 2023, end-user spending is expected to reach nearly $600 billion. Quoting Gartner, “Assuming SaaS Applications Don’t Require Backup is Dangerous”.

End-User Spending Forecast by Gartner, 2022, Source - Gartner, Inc. (April 2022)
Source – Gartner, Inc. (April 2022)

Protect your business data stored and used via Hosted Cloud Services

If your employees create, store, and transmit data in the form of emails, and files – online or on internal sites – it needs to be protected. Protection alone is not enough – you need backup and the ability to easily and quickly recover data lost through user errors, cyberattacks such as ransomware, hacking activities, and other disruptions. The data needs to be recovered efficiently in the same state as prior to a cyberattack infection.

Microsoft states in its Service Level Agreement (SLA): “Microsoft is not liable for data loss due to application outages. Microsoft is also not liable for data loss due to deprovisioned user accounts. We recommend that you regularly backup your Content and Data that you store on the services or store using Third-Party Apps and Services.”

SaaS applications should have multi-layered protection that scans, for example, Microsoft 365 (including, email, OneDrive, SharePoint, Teams, and Office applications) for malicious cyber threats and helps ensure complete protection with multiple daily backups and flexible, fast recovery.

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