Tech Support Services Topics

7 Security Threats in Cloud Computing and How to Avoid Them

  As businesses migrate to cloud-based solutions, the risks associated with cloud security threats are becoming more pronounced. According to IBM’s Cost of a Data Breach Report, 45% of all data breaches are cloud-based. In addition, 80% of businesses have experienced at least one severe cloud security incident during the past year, further prioritizing the […]

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The Importance of an Effective Cloud Migration Strategy

  Nowadays, the cloud is not a luxury but a necessity for businesses that want to remain competitive. A remarkable 94% of businesses already rely on cloud services. As a result, it’s no surprise that the market for these services is projected to reach a value of $376.36 billion by 2029 . This highlights the

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Why is Network Security Important? 7 Key Reasons

  In the complex maze of contemporary business activities, the protection of your data transcends mere technical issues – it’s the heartbeat of your triumph. Neglecting to strengthen our networks against potential dangers is comparable to leaving your business’s main entrance unsecured – but the stakes are far higher. This article will explore the deep

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Why Managed IT Services Are Better Than In-House IT Management

Gone are the days when companies could rely solely on manual processes and outdated systems. Today, harnessing the power of Information Technology (IT) is crucial for streamlining operations, enhancing productivity, and achieving sustainable growth. In this blog post, we will delve into a formal IT managed services value proposition – exploring the reasons why managed

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What Are The Different Tiers of IT Support? Your Complete Guide

Like most, your business relies heavily on robust IT infrastructure to stay competitive. However, ensuring the smooth operation of complex systems and resolving technical issues is no easy task. This is where technical IT support teams come to the rescue, providing a lifeline for organizations when technology hiccups occur. But did you know that IT

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Top 10 Computer Virus Symptoms [Checklist]

Computer virus symptoms are a not cast in stone, but rather a moving target. Just like with the human viral conditions, they evolve through generations – which in computer technology terms may mean weeks or even days. Some symptoms may not necessarily mean an infection – for example, if you are sneezing, you do not

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Increasing risk of CEO Fraud Emails – What to Know and How to Protect Yourself

Your phone dings or your email client puts up an alert – a message from the CEO. This must be important. You open it, scan it quickly, and there is a note asking to transfer a sum of money. The next decision you make could potentially be costly. What is a CEO fraud email? A

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How to handle phishing attempts involving email scam [Screenshot]

Cybercrooks use clever schemes to defraud people every day. They often combine sophisticated technology with age-old tricks to get people to share personal information, send money or compromise access to their computer network. They use social engineering methods to convince people into doing things they would normally be smart about not doing. One of the

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Hardware-as-a-Service (HaaS) model makes leasing computer equipment easier than purchasing

Hardware-as-a-Service (HaaS) is a procurement model that is similar to leasing or licensing. It refers to managed services where computer network equipment is leased through a provider. In other words, users lease provider’s tech assets rather than purchase them. In the HaaS model, hardware belongs to a vendor or Managed Service Provider (MSP). It is

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Verizon.net Shutting Down Email – Avoid Direct Migration to Gmail

Over the last couple of months, Verizon.net has been notifying their customers that they are shutting down their email service, impacting millions of customers. Notices issued in recent days indicate a shutdown date of June 24, 2017. Verizon is encouraging Verizon.net users to migrate seamlessly to AOL email, which we recommend, even if you want

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Why does tech support ask you to restart your computer when troubleshooting?

Why does tech support ask you to reboot (or restart) your machine when troubleshooting almost every time you call to troubleshoot the problem with your computer, printer, or any other smart device? “Restart your computer” seems to be a go-to solution for your computer technicians, sort of like “Put Windex on in” for Gus from

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Product Recall: replacement for AC power cord overheating (Surface Pro)

If you bought a Surface Pro, Surface Pro 2, or Surface Pro 3 in the U.S. or Canada before March 15, 2015, pay attention: as overheating concerns came to light for a product component, an AC power cord for a Surface Pro, Microsoft has announced a voluntary recall and is offering a free replacement of

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Stop making bad IT choices and get most out of tech support for your business. Here is how:

Small businesses focus on their own practices and their industry and often don’t have the means, the resources, nor the will to keep up with latest computer developments, malicious security threats, or even practical computer tips. In turn, it leads to overlooking effective technology practices. These IT failures can be prevented or corrected: here are

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Press Release: powersolution.com Earns Industry Credential for Managed IT Services Providers

LATEST UPDATE: Please, note – the information below is now obsolete: CompTIA has changed the Trustmark Policies, transforming MSP Partners Trustmark into Managed Services Trustmark. For more information on powersolution.com’s CompTIA Trustmark, please see: Managed Services Trustmark Security Trustmark For Immediate Release powersolution.com Earns Industry Credential for Managed IT Services Providers CompTIA MSP Partners Trustmark

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Did FBI Disconnect You From Internet on Monday July 9th?

You may have noticed a news resurfacing on every media station lately: almost 70,000 of US internet users were expected to lose their internet connection on Monday July 9th, 2012. News Flashback: in November 2011 we were all warned by FBI about DNSChanger, a malicious software designed to have your browsing experience go haywire. What

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Computer Network Service and Support Specialists

As computer network service and support specialists, we provide help and advice to people and organizations using computer software or equipment. Technical support specialists typically support information technology (IT) employees within an organization and monitor their IT environment, providing Managed IT Services. We help your staff analyze, troubleshoot, and evaluate computer network problems.  Our help-desk

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Network Administrator

A Network Administrator is an IT person that is responsible for the maintenance of computer hardware and software systems that make up a computer network. That includes the maintenance and monitoring of active data network infrastructure and related network equipment such as PCs, servers, user devices, etc. Network Administrators duties are generally focused on network

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No Tools Required: HP Z1 Workstation is all Power without the Tower

Imagine a computer that lets you swap out parts without any tools. Easily add a hard drive, upgrade memory, or access the graphics card just by snapping it open. HP revealed Z1 workstation – and what a sleek little thing it is!!!  The only all-in-one workstation with quad-core Intel® Xeon® processors, 27” LED-backlit display that

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Computer Systems Design and Related IT Services

Virtually all organizations rely on IT to conduct business and run efficiently. Many organizations often turn to IT professionals for computer network support when faced with limitations of the internal resources to effectively design, implement, or manage the products and systems that they need.  (Looking for IT professionals in New Jersey?) Business Computer Systems Design

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10 Clear Signs Your Small Organization is Ready For a Server

If you are like most small businesses, you probably acquire computers, phones, and software in a random, crisis-of-the-moment fashion. You invest in what you think you need when your business operations demand it. But at some point, this bandage method of acquiring technology is going to cost you more in downtime, system errors, breakdowns, and

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