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What Are The Different Tiers of IT Support? Your Complete Guide
Like most, your business relies heavily on robust IT infrastructure to stay competitive. However, ensuring the smooth operation of complex systems and resolving technical issues is no easy task. This is where technical IT support teams come to the rescue, providing a lifeline for
UK Healthcare Grapples With Surge in Hacking Incidents
The National Health Service (NHS) says they are ‘urgently investigating’ the alleged theft of patient data. Healthcare in The UK has suffered the biggest NHS trust in the UK and is currently investigating a ransomware incident amid a surge of cyberattacks on the country’s
powersolution.com Supports ‘Jersey Guys’ NJMEP Fundraiser
powersolution.com is proud to support and attend the 8th annual Jersey Guys Golf outing hosted by NJMEP and the Team Eagle Foundation. All proceeds from the event go toward supporting scholarships and education grants that will benefit groups such as the NJMEP Summer Jobs
Driving a Better Future: Innovations in Sustainable Technology
The focus on sustainability has led to advancements in renewable energy, electric vehicles, green computing, and more. Innovations in this area are gaining attention. Recently, the world has witnessed an increasing focus on sustainability, driven by the urgent need to address climate change
Is Your Online Shopping Invading Your Privacy?
Did you know online shopping started in 1982? In 1979 — English inventor Michael Aldrich made a transaction-processing computer and a doctored television to create the very first secure data transmission, starting the groundwork for online shopping. Finally in 1982 — The first online
The Human Side of IT: Why Empathy Matters in Tech Support
IT support is crucial for organizations to improve productivity and profitability. However, the success of IT support teams is not just about fixing technical issues. Communication and empathy play a vital role in driving their success! The Impact of Empathy in IT Support Communication
Future of Tech Support is here: AI in IT
AI also commonly known as Artificial Intelligence is starting to have a tremendous impact on people and their daily lives. Artificial intelligence (AI) has many benefits that could significantly improve the lives of MSPs and, it turn the end-users that Tech Support provides assistants
Press Release: David Ruchman Nominated for NJBIZ Forty Under 40 Honor
June 29, 2023, Midland Park, NJ David Ruchman, Powersolution CEO, has been nominated for a NJBIZ Forty Under 40 Honor in the Technology industry category. The NJBIZ program recognizes 40 business people under the age of 40 for their notable successes and demonstrations of
Buying a New Laptop? Some Things to Consider for the Non-Technical Buyer
There are many options to consider when buying a new laptop computer. The following are a few of the key considerations for the non-technical buyer. Additional options, features, and accessories can be evaluated separately through a manufacturer’s website, further research, and/or through a qualified
What Security Solutions Do I Actually Need for My SMB? Part 3
In part 3 of this series, we will review the security solutions that make up our Best list. The Best list outlines nearly all of the solutions that we feel an organization should utilize to reach a maximum level of cyber security posture. In
What Security Solutions Do I Actually Need for My SMB? Part 2
In this part of our three-part series “What Security Solutions Do I Actually Need for my SMB”, we are going to explore the Better option of solutions. The Better option includes the baseline items in the Short list, plus a few additional solutions. In
What Security Solutions Do I Actually Need for My SMB? Part 1
Disclaimer: I am in IT, so I feel the more solutions used, the better – but the article below is my honest take on the bare minimum solutions necessary to help protect your organization from malicious threats and then how to ‘ramp-up’ to reach
The 5 Must-Know IT Help Desk Best Practices
The importance of an efficient and effective computer help desk support in NJ cannot be overstated. It is the lifeline for over 92% of G2000 businesses who outsource today, ensuring smooth operations, addressing technical glitches, and bolstering productivity by keeping teams up and running.
Managed Services vs. Staff Augmentation
In today’s fast-paced business world, you likely find your business constantly looking for ways to improve your IT capabilities while keeping costs under control. Two common strategies that are often considered are staff augmentation and managed services . While both approaches involve outsourcing your
10 IT Managed Services Provider Challenges in 2023
In today’s rapidly evolving digital landscape, many businesses rely on Managed Services Providers (MSPs) to handle their IT operations, ensuring seamless performance, robust security, and increased efficiency. It’s a fast growing trend (of hiring an even faster-growing industry) that has proven to be a
Why Every Company is Now a Technology Company
Technology is so much a part of how we live and work – it has become a critical part of every aspect of our lives, both personal and professional. Turn off all your computers. Shut off your office Wi-Fi. Now try running your business.
How to Add Authentication Security and Maintain User Convenience
Multi-Factor Authentication (MFA) is one of the most powerful data breach prevention tools. MFA is extremely effective at eliminating fake sign-in attempts to resources such as applications, online accounts, and Virtual Private Networks (remote access VPNs). Despite this, almost half of companies are not
5 Steps for creating your Business Continuity Plan
5 Running a business is a challenging task. Can your SMB handle an unexpected situation? Entrepreneur Magazine reports 20% of SMBs fail within their first twelve months of opening doors. And another 50% do not make it past a five-year mark. Cash flow problems
Is it your CEO texting… or Is It a Scammer?
Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out visiting customers or networking with potential clients and someone else dropped the ball in providing gift cards.
Getting a Cybersecurity Insurance? 7 Questions to Ask First
Cyberthreats are definitely not going away. And the costs of remediating a breach are skyrocketing. You should be thinking about getting cybersecurity insurance. Organizations that go without cyber insurance are, as expected, exposed to greater risk. According to the Forbes Technology Council, cyber insurance
What Does Data Breach Insurance Cover?
Is your business prepared for a data breach? Chances are, unless you have data breach insurance in place, the answer is no. Data breaches are becoming increasingly common, and if your business isn’t properly insured, the consequences can be devastating. Data breaches resulted in
5 Strategies for Mitigating Cloud Migration Challenges
IT is a vital part of any business, ensuring security, business continuity, employee productivity , and more. According to research by Computer Economics , businesses throughout various industries have IT spends ranging from 3 to 11% of their revenue. With such a significant investment
Cybersecurity for SMB: What You Need to Know
Think you don’t need to worry about SMB cybersecurity because your business is too small to be attacked? Sorry, nearly two-thirds of American small and medium-sized businesses (SMBs) are targeted by cybercriminals annually. Thing is, we’ve all been desensitized by the multi-million dollar data
7 IT Problems in Business and How to Solve Them
IT is a vital part of any business, ensuring security, business continuity, employee productivity , and more. According to research by Computer Economics , businesses throughout various industries have IT spends ranging from 3 to 11% of their revenue. With such a significant investment
Ring Doorbell Camera Setup [Security Tips]
For Small and Medium-sized businesses (SMB) Managed IT Services used to be deployed on location, for in-office environments. Recent world events, such as the pandemic, propelled the demand for a remote workforce and hybrid environments, and we support our clients with employees who use
What is Cloud Computing Security and Why Do You Need It?
Cloud services are an integral part of how many organizations do business today. However, the benefits that those services bring come with risks as well. And this is where the role of “what is cloud security?” comes into play. Research from IBM shows that
Beyond Traditional Computing: Neuromorphic Innovations Unveiled
In the ever-evolving landscape of computing, a groundbreaking paradigm is gaining momentum — Neuromorphic Computing. Inspired by the intricate workings of the human brain, this technology is set to revolutionize traditional computing as we know it. Join us on a journey into the latest
The Top 10 Most Exploitable Network Security Vulnerabilities Affecting Businesses Today
For those of you who don’t believe data theft to be a serious threat to your business, consider that 95% of cybersecurity incidents at SMBs cost anywhere between $826 and $653,587! With figures like that, it’s no wonder that some SMBs close up shop
Is it phishing? How to check a suspicious email
By now everyone is aware of scam emails, and what phishing is. It is very prevalent. It takes over our inboxes on an everyday basis, posing security threats to our sensitive data. It can lead to identity and money theft, systems, and network vulnerability,
4 BYOD Security Risks and How to Avoid Them
Mobile devices are an integral part of workflows across nearly every industry, whether at the office, on the worksite, or for remote work. And for employee-owned devices, bring your own devices (BYOD) risks run rampant. To facilitate mobile and remote working, many businesses choose
